ConnectMeds streamlines the prescription and fulfillment process by enabling physicians to easily enter and manage prescriptions through a secure portal, while patients receive immediate notifications to complete payment and manage shipping through a secure checkout.
Once processed, prescriptions are filled by a licensed pharmacy and shipped directly to the patient with real-time tracking. The platform supports auto-refills, reducing administrative burden, and offers subscription-based options that provide predictable, all-cash revenue for providers.
The clinician logs into the ConnectMeds Provider Portal.
Selects or customizes a prescription from a pre-approved formulary.
Enters a 90-day script with optional auto-refills.
Submits patient details (including contact and shipping info).
Benefit: Saves time with easy-to-use templates and streamlines provider workflow.
Prescription is securely sent to a licensed partner pharmacy.
Patient receives an immediate text/email with:
Order confirmation
Payment link
Delivery timeline
Benefit: Boosts transparency and reduces patient confusion or drop-off.
Patient enters payment and shipping info via secure Stripe checkout.
Option to enroll in automatic refills (subscription model).
ConnectMeds handles payment splitting between provider and pharmacy.
Benefit: Enables a cash-based, predictable revenue stream for providers—no insurance headaches.
Pharmacy processes the order per SLA (typically within 24–48 hours).
Package is picked, packed, and shipped directly to the patient.
Tracking details are updated in the provider portal and sent to the patient via text/email.
Benefit: Enhances patient satisfaction with fast, trackable delivery.
10 days before a refill, patients receive a reminder to update any payment/shipping info.
Refills are processed and shipped without provider re-entry unless changes are needed.
Benefit: Reduces administrative load and keeps patients adherent to therapy.
Weekly reports are generated for providers, showing:
Fill vs. no-fill rates
Revenue generated
Subscription activity
Patient engagement metrics
Benefit: Allows data-driven practice management and optimization.
ConnectMeds provides:
Onboarding and training for staff
Pre-built patient marketing campaigns (email, social, review engine, referral tools)
Dedicated success manager and support team
Benefit: Helps grow the practice while ensuring smooth day-to-day operations.
