Last Updated Date: February 6, 2025

PRESCRIPTION SHIPPING POLICY

Domestic Shipping Policy
Auto Refill Shipping/Payment Policy

If you willingly opt in to have auto refills on your prescription order, then there will be no refund issued once the prescription has been filled and shipped.

Please note, we do send you an email, to the email on file, 48 hours prior to the auto refill/credit card being processed that lets you know that your prescription will be processed/refilled and your credit card on file will be charged.

This email also allows you to cancel the auto refill if you log in and cancel your order/auto refill.

Shipment processing time

All orders are shipped by Chemistry Rx Pharmacy located at 950 Henderson Blvd Suite A, Folcroft, PA 19032 or Crafted Rx Pharmacy located at 609 State Hwy 47 # C, Warrenton, MO 63383

All orders are processed within 2-3 business days.

Orders are not shipped or delivered on weekends or holidays.

During periods where there is a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, you will be contacted via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • USPS First-Class Shipping for orders fulfilled by Crafted Rx
    FREE
    PLEASE ALLOW 1-3 BUSINESS DAYS FOR YOUR MEDICATION TO BE SHIPPED TO YOU FROM THE TIME OF PAYMENT.
  • USPS First-Class Shipping for orders fulfilled by Chemistry Rx Pharmacy
    Flat fee of $4.50.
    PLEASE ALLOW 4-8 DAYS FOR YOUR PRESCRIPTION TO BE PROCESSED AND SHIPPED TO YOU.
  • USPS First-Class Shipping for orders fulfilled by Crafted RX Pharmacy
    $4.30 for orders. Extra fees apply for orders that include cold packing.
    PLEASE ALLOW 4-8 DAYS FOR YOUR PRESCRIPTION TO BE PROCESSED AND SHIPPED TO YOU.

Please note that shipping times are not based on the time of payment of your prescription. Shipping times will take effect after your order has been processed and dispensed by the pharmacy.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Chemistry Rx Pharmacy and Crafted Rx Pharmacy currently ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Customs, Duties and Taxes

Neither ConnectMeds, Chemistry Rx Pharmacy, or Crafted Rx Pharmacy are responsible for any customs and taxes (tariffs, taxes, etc.) applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Damages

Neither ConnectMeds, Chemistry Rx Pharmacy, Crafted Rx Pharmacy are liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Currently orders are not shipped outside the U.S. except for Puerto Rico and the US Virgin Islands.

International Shipping Policy
Currently orders are not shipped outside the U.S. except for Puerto Rico and the US Virgin Islands.

Prescription Return/Refund Policy

Chemistry Rx Pharmacy and Crafted Rx Pharmacy are prohibited by law from accepting any returns for any prescription medication. All sales are final, and no refunds will be issued.