HIPAA Privacy Policy

Introduction

ConnectMeds is committed to protecting the privacy and security of your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This HIPAA Privacy Policy outlines our practices for collecting, using, disclosing, and safeguarding your PHI.

ConnectMeds processes PHI as a business associate providing services to your treating physician. ConnectMeds does not practice medicine or pharmacy: prescriptions are written by independent physicians and filled by U.S. based licensed pharmacies.

Your Rights

Under HIPAA, you have the following rights regarding your PHI:

• Access your records — You may request to inspect or obtain a copy of your medical records.
• Request corrections — You may request amendments to your health records if you believe they contain errors.
• Request restrictions — You may ask us to limit the use or disclosure of your PHI.
• Confidential communications — You may request to receive information through alternative means or locations.
• Accounting of disclosures — You may request a list of certain disclosures of your PHI made by us.
• File a complaint — You may file a complaint if you believe your privacy rights have been violated.

How We Use and Disclose Your PHI

We may use and disclose your PHI for the following purposes:

• Treatment — To provide and coordinate your healthcare.
• Payment — To bill and collect payment for services rendered.
• Healthcare operations — To evaluate and improve our services.
• Legal requirements — To comply with applicable laws and regulations.
• Public health & safety — To report information related to public health concerns, abuse, or law enforcement matters.

We will not use or disclose your PHI for marketing purposes, sell your information, or use it for any other non-permitted purposes without your explicit authorization.

Safeguards to Protect Your PHI

We implement appropriate administrative, physical, and technical safeguards to protect your PHI against unauthorized access, disclosure, alteration, and destruction. These include:

• Secure electronic record-keeping systems.
• Employee training on HIPAA compliance.
• Policies limiting access to PHI only to authorized personnel.

Changes to This Policy

We may update this HIPAA Privacy Policy from time to time. Any changes will be posted with the updated effective date.

Contact Information

If you have questions about this policy or wish to exercise your rights, please contact us:

Connect Medical Solutions
14205 N. Mopac Expressway
Austin, TX 78728
866-261-2345
connect@connectmeds.com

Acknowledgment. By using our services, you acknowledge that you have reviewed and understand this HIPAA Privacy Policy.